Miguel Santos

Current

• Teacher Computer science grade at UIG
• IBM Global Services, Integration Services, IT Specialist. at IBM

Past

• Quality Assurance Engeneer – INFRANET specialist at SWISSCOM – Switzerland
• Billing system analyst at TP (Poland) – Embratel (Brazil) – CTBC (Brazil) – AVANTEL (Mexico) – DIGITEL (Venezuela) 2004 - 2
• Billing system analyst – Quality assurance engineer at ORGA SYSTEMS

• Billing system analyst – Quality Assurance Engineer at TELECOM ITALY
• Billing system analyst – Quality Assurance Engineer at SEMA TELECOM ( ATOS ORIGIN ) (France – Italy – Kenya – USA) 2000 – 2002
• Project manager at GE CAPITAL – WALL MART (BRAZIL)
• Support analyst at SMART CLUB do BRASIL (BRAZIL)
• Support analyst and developer at SUISSA company
• Support analyst and developer at GRUPO FATOR

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6 more...

Education

• Universidade Federal do Rio de Janeiro

Recommended

13 people have recommended Miguel

Connections

266 connections

Industry

Information Technology and Services

Miguel Santos’s Summary

Experience consolidated more than 20 years in the computer science area. Segments: ERP, industry, Commercial (Retail and sale), bank, automobile, telephony (mobile, fixed line and IP voice).

Miguel Santos’s Specialties:

o Project leader
o Project manager
o Environment leader
o Development team
o Quality assurance team
o Hard work
o Team work
o Insight of projects
o Reengineering systems
o Database analyze
o Production support

Miguel Santos’s Experience

• Teacher Computer science grade

  UIG

  (Information Technology and Services industry)

  2008 — Present (2 years )

• IBM Global Services, Integration Services, IT Specialist.

  IBM

  (Public Company; 5001-10,000 employees; IBM; Information Technology and Services industry)

  September 2006 — Present (3 years 7 months)

  • Websphere install and support;
  • SAP integration
  • ABAP integration
  • DB2 install and support;
  • Versata install and support;
  • AIX support;
  • Datastage install and support;
  • Data migration;
  • Shell scripts development;

• Quality Assurance Engeneer – INFRANET specialist

  SWISSCOM – Switzerland

  (Public Company; 5001-10,000 employees; Telecommunications industry)

  February 2006 — October 2006 (9 months)

  • ORACLE INFRANET billing, rating and customer care;
  • Quality assurance;
  • TIBCO support;
  • Install and support for a test environment;
  • Unit test;
  • Performance test;
  • Environment test and rollout;
  • System test;
  • UAT;
  • Integration test with other legacy system;
  • Unix support;
  • Shell scripts development for test sceneries;
  • Mercury test director
  • Load Runner

• Billing system analyst

  TP (Poland) – Embratel (Brazil) – CTBC (Brazil) – AVANTEL (Mexico) – DIGITEL (Venezuela) 2004 - 2

  (Privately Held; 5001-10,000 employees; Telecommunications industry)

  January 2004 — February 2006 (2 years 2 months)

  • ARBOR BP;
  • ARBOR OM;
  • Technical specification;
  • Functional specification;
  • C++ development;
  • ORACLE support;
  • Test team leader;
  • Production support;
  • Interface company X bureau service center;

• Billing system analyst – Quality assurance engineer

  ORGA SYSTEMS

  (Privately Held; 1001-5000 employees; Telecommunications industry)

  January 2004 — February 2005 (1 year 2 months)

  • OPSC Prepaid Billing system;
  • OVPN Prepaid Billing system;
  • Quality Assurance;
  • Mozilla products ;
  • Shell scripts sceneries;
  • New test methodology ;
  • Development support;
  • Environment rollout support;
  • ARBOR billing system analyze for integration;
  • InCore® In-Memory database support;

• Billing system analyst – Quality Assurance Engineer

  TELECOM ITALY

  (Privately Held; 1001-5000 employees; Telecommunications industry)

  March 2002 — December 2004 (2 years 10 months)

  • BSCS billing, rating and customer care;
  • Quality assurance;
  • Weblogic integration;
  • Quality Assurance leader;
  • Integration team leader;
  • UAT leader;
  • System test leader;
  • PVCS Tracker;
  • PVCS Version Manager;
  • InCore® In-Memory database support
  • Defect tracker;
  • ORACLE;
  • SAP integration ;
  • Mercury test director;
  • Load Runner;

• Billing system analyst – Quality Assurance Engineer

  SEMA TELECOM ( ATOS ORIGIN ) (France – Italy – Kenya – USA) 2000 – 2002

  (Privately Held; 5001-10,000 employees; Telecommunications industry)

  January 2000 — February 2002 (2 years 2 months)

  • BSCS billing, rating and customer care;
  • OPSC Prepaid Billing system;
  • CABS200 Billing system;
  • Billing System migration;
  • C++ development;
  • Oracle Support tools;
  • RUP;
  • Production support;
  • Rollout support;
  • Shell scripts development;
  • FORTE training;
  • Final user training for billing lifecycle process and rating process;

• Project manager

  GE CAPITAL – WALL MART (BRAZIL)

  (Public Company; 10,001 or more employees; Information Technology and Services industry)

  March 2000 — December 2000 (10 months)

  • Financial systems
  • Bank systems
  • Infrastructure creation for :
  o Credit analyze
  o Credit score
  o Credit approve
  o Call center training
  o Network leader

• Support analyst

  SMART CLUB do BRASIL (BRAZIL)

  (Privately Held; 201-500 employees; Information Technology and Services industry)

  March 1998 — March 2000 (2 years 1 month)

  • Cardlink loyalty system ;
  • SUN Solaris install, support and migration;
  • Sybase Support;
  • Network team leader;

• Support analyst and developer

  SUISSA company

  (Privately Held; 501-1000 employees; Civic & Social Organization industry)

  April 1994 — February 1998 (3 years 11 months)

  • ERP system support;
  • Production support;
  • Integration support;
  • Dataflex development;
  • Dataflex Database support;

• Support analyst and developer

  GRUPO FATOR

  (Privately Held; 501-1000 employees; Commercial Real Estate industry)

  August 1992 — March 1994 (1 year 8 months)

  • LUMA PASCAL development ;
  • Analyze and support for financial system;
  • Network leader;
  • Interface company X bureau service center ;

Miguel Santos’s Education

• Universidade Federal do Rio de Janeiro

  1996 , IT