Cristiana Rodrigues

- 14 years’ of national and international experience acting in the marketing, communications and service fields, exercising positions of leadership and trust in medium-sized and large-cap enterprises. 12 years in Telecom (mobile and fixed).
- Occupied positions in internal and external marketing departments and advertising agencies.
- Management of the WEB team, maintenance of websites and on-line store, planning and implementation of on-line services.
- Management of Social Media, from monitoring web activities to customer engagement, including strategy for a 2.0 customer care.
- Project management, both strategic and operational.
- Mapping of market scenarios, their opportunities and critical success factors to formulate action and achieve improved results.
- Planning, organization and coordination of small, medium and large-scale events.
- Budget management and control across multiple activities.
- Experience in dealing, collaboratively with people from the various regions of Brazil, various countries and diverse cultures.
- Scrum enthusiast and Product Owner.

1. Digital Marketing
2. Social Media
3. Scrum
4. Customer Engagement
5. Customer Service
6. E-commerce
7. Mobile
8. Website Development
9. Fluent English
10. Project Planning
11. Strategic Planning
12. Marketing Communications
13. Online Marketing
14. Social Media Marketing
15. Internal Communications
16. People Management
17. Content Management
18. Content Strategy

• English

  (Native or bilingual proficiency)

• Spanish

  (Limited working proficiency)