The following was first published on the Harvard Business Review. Organizations are overrun with improvement initiatives, from infrastructure overhauls to sales programs. And they often add new one...

Processes are supposed to help organizations scale up, improve efficiency for new hires and existing employees, and so on--but they can quickly get out of control. In a study of U.S. and European companies, The Boston...

As the global economy writhes and rattles, entrepreneurship has ever more clearly emerged as the solution to economic recovery. Young startups not only create nearly two thirds of America's new jobs, they also bring forth innovation that often revolutionizes humanity and provides widespread prosperity. The best part is, ease in creating [...]

There are 3 core strategies that I follow whenever embarking on a new project that will introduce a new customer experience to people that has both UI and BPM elements. I have found that employing these 3 strategies mitigates...

En un entorno altamente inestable hacen falta nuevos enfoques y nuevos paradigmas, vamos a tener que acostumbrarnos a vivir en continua crisis. ¿La crisis es buena? No sabemos si es buena, sabemos que puede generar...

Six Sigma, Kaizen, Lean, and other variations on continuous improvement can be hazardous to your organization's health.

The structure of business analysis documents isn't a commonly discussed topic. This article will show what documents are produced by a BA and the main...

PJR is hosting a free, educational webinar for organizations to learn about Process Mapping and Process Based Internal Audits. Hosted by PJR expert Shannon Craddock, topics will include: * Process Terminology * Process Mapping...

Scenario: A Laramie-based oil company suddenly needs new fishing tools. Their options include either allowing their rig to continue to run while the